Privacy Policy

Trainy IT Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website [www.trainyit.com] (the “Website”), and related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you disagree, please refrain from using our Services.

For questions, contact us at support@trainyit.com

Definitions

“We”/“Our”: Trainy IT Academy.

“You”: Users (students, instructors, guardians) of our Services.

“Personal Information”: Data that identifies you (e.g., name, email, age).

“Third Parties”: Entities not affiliated with Trainy IT Academy.

Overview

We collect information to deliver personalized ducational experiences. This includes:

User-Provided Data: Registration, course enrollment, payment details, and communications.

Third-Party Data: Social media integrations (with your consent) or payment processors (e.g., Bkash, Nagad, Visa, MasterCard, PayPal).

How We Collect Information

Directly From You: When you register, enroll in courses, or contact support.

Automatically: Via cookies, analytics tools (e.g., Google Analytics), and server logs.

Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and deliver targeted ads. You can manage preferences via browser settings or opt-out tools like Your AdChoices.

External Links

Our Services may link to third-party sites (e.g., YouTube, X, Instagram). We are not responsible for their privacy practices. Review their policies before interacting.

Use of Your Information

We use data to:

Provide and personalize courses.

Process payments and send updates.

Improve Services and develop new features.

Comply with legal obligations.

Confidentiality & Security

Encryption: SSL/TLS for data transmission.

Access Controls: Restricted staff access to sensitive data.

No Guarantees: While we implement industry-standard measures, absolute security cannot be ensured.

Disclosure of Information

We may share data with:

Instructors/Tutors: To facilitate course delivery.

Service Providers: Payment rocessors, cloud hosts, or analytics firms.

Legal Authorities: If required by law (e.g., fraud prevention).

Business Transfers: During mergers, acquisitions, or asset sales.

Your Rights

Access/Update: Edit profile information via your account dashboard.

Deletion: Request removal of data, subject to legal retention requirements.

Opt-Out: Unsubscribe from marketing emails via the link in messages.

Data Retention

We retain data as long as necessary for educational, legal, or operational purposes. Inactive accounts may be deleted after [24 months].

Dispute Resolution

Mediation: Parties agree to resolve disputes through mediation in Dhaka, Bangladesh. Governing Law: Governed by the laws of [Jurisdiction, e.g., Dhaka, Bangladesh.

Policy Updates

We may update this policy periodically. Continued use after changes constitutes acceptance. Check the “Effective Date” for revisions.

Contact Us

For questions, complaints, or data requests: Email: support@trainyit.com

Acknowledgement

By using Trainy IT Academy’s Services, you acknowledge reading and agreeing to this Privacy Policy.